Digital Federal Credit Union

Company Details

Name:	Digital Federal Credit Union
Jurisdiction:	Rhode Island
Entity type:	Non Resident Landlord
Status:	Cancelled
Date of Organization in Rhode Island:	04 Aug 2010 (15 years ago)
Date of Dissolution:	08 Jan 2019 (6 years ago)
Date of Status Change:	08 Jan 2019 (6 years ago)
Identification Number:	000545639
Principal Address:	220 DONALD LYNCH BLVD, MARLBOROUGH, MA, 01752, USA
Purpose:	347-349 DOUGLAS AVENUE PROVIDENCE RI 02908

Agent

Name	Role	Address
OLYMPUS GROUP MANAGEMENT COMPANY	Agent	151 BROADWAY, PROVIDENCE, RI, 02903, USA

Filings

Number	Name	File Date
201983973930	Certificate of Cancellation	2019-01-08
201066465310	Landlord Registration	2010-08-04

CFPB Complaint

Complaint Id

Date Received

Issue

Product

10312007

2024-10-01

Incorrect information on your report

Credit card

Issue	Incorrect information on your report
Timely	Yes
Company	DIGITAL FEDERAL CREDIT UNION
Product	Credit card
Sub Issue	Information belongs to someone else
Sub Product	General-purpose credit card or charge card
Date Received	2024-10-01
Submitted Via	Web
Company Response	Closed with explanation
Consumer Disputed	N/A
Date Sent To Company	2024-10-01
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened	Someone opened an account in my name without my knowledge and it has caused my credit score to drop by XXXX points, I never opened this account and looks the account was opened online. I only bank with XXXX and XXXX XXXX. I never opened this account I dont know who did and Im an old XXXX XXXX XXXX woman who barely figured out how to do this. Ive called and called and get nowhere with complaints with DCU Digital Federal Credit union but I continue to receive notices saying Im past due on accounts I never opened. I am also losing credit cards because of this and my score drop. Please help me
Consumer Consent Provided	Consent provided

8906650

2024-05-01

Problem with a lender or other company charging your account

Checking or savings account

Tags	Older American, Servicemember
Issue	Problem with a lender or other company charging your account
Timely	Yes
Company	DIGITAL FEDERAL CREDIT UNION
Product	Checking or savings account
Sub Issue	Transaction was not authorized
Sub Product	Checking account
Date Received	2024-05-01
Submitted Via	Phone
Company Response	Closed with explanation
Consumer Disputed	N/A
Date Sent To Company	2024-05-01
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Consumer Consent Provided	N/A

8707076

2024-04-05

Improper use of your report

Credit reporting or other personal consumer reports

Tags	Servicemember
Issue	Improper use of your report
Timely	Yes
Company	DIGITAL FEDERAL CREDIT UNION
Product	Credit reporting or other personal consumer reports
Sub Issue	Reporting company used your report improperly
Sub Product	Credit reporting
Date Received	2024-04-05
Submitted Via	Web
Company Response	Closed with non-monetary relief
Consumer Disputed	N/A
Date Sent To Company	2024-04-05
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened	Dear Consumer Financial Protection Bureau ( CFPB ), I am writing to urgently request your assistance in rectifying a significant error on my credit report that has severely impacted my financial standing and ability to pursue homeownership. On XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX reported a 30-day late payment to major credit bureaus, which has resulted in a derogatory mark on my credit history. However, this late payment was reported in error and does not accurately reflect my payment history with XXXX. I want to emphasize that I have consistently maintained timely payments on my accounts with XXXX. Despite this, I did not receive any communication from XXXX regarding late activity on my account. There were no text messages, emails, or phone calls alerting me to any issues, leading to confusion and surprise upon discovering the reported late payment. Additionally, my account with XXXX is linked directly to my XXXX XXXX bank account, which consistently maintains sufficient funds for all transactions. At the time the payment was due, my XXXX XXXX account had a balance of {$1500.00}, more than enough to cover the required payment of {$260.00}. In fact, I regularly made payments of {$350.00} per month, well above the minimum requirement. Given these circumstances, there was no valid reason for the payment to be missed, and ample resources were available to ensure timely payment of the account. The consequences of this misreported late payment are severe, as it has dramatically impacted my credit score and ability to secure financing for a home purchase. Therefore, I urgently request that the erroneous 30-day late payment be deleted from my credit report. I implore the Consumer Financial Protection Bureau ( CFPB ) to investigate this matter thoroughly and ensure that XXXX complies with all relevant credit reporting laws. Additionally, I ask for your assistance in facilitating the removal of this erroneous late payment from my credit report as soon as possible. Please find attached documentation supporting my complaint, including copies of my credit report highlighting the inaccuracies. Thank you for your prompt attention to this matter. I eagerly await your response and swift resolution.
Consumer Consent Provided	Consent provided

8446234

2024-02-29

Managing an account

Checking or savings account

Tags	Older American
Issue	Managing an account
Timely	Yes
Company	DIGITAL FEDERAL CREDIT UNION
Product	Checking or savings account
Sub Issue	Deposits and withdrawals
Sub Product	Checking account
Date Received	2024-02-29
Submitted Via	Web
Company Response	Closed with explanation
Consumer Disputed	N/A
Date Sent To Company	2024-02-29
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened	I was scammed by a Loan company for XXXX on XXXXMoney was put into my account by a lender. I made purchases and used the money ... Noe the deposit was returned for non payment t. DCU wont recognize as a scam and help the situation
Consumer Consent Provided	Consent provided

Date of last update: 14 Oct 2024

Sources: Rhode Island Department of State

Digital Federal Credit Union

Company Details

Agent

Filings

CFPB Complaint

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