|
3899710
|
2020-10-14
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
HW Holding, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Threatened or suggested your credit would be damaged
|
| Sub Product |
Other debt
|
| Date Received |
2020-10-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-10-15
|
| Complaint What Happened |
Hello. My name is XXXX XXXX and I lived in an apartment called XXXX XXXX from XX/XX/XXXX-XX/XX/XXXX I moved out due to harassment from neighbors and the apartments condition deterring, which XXXX XXXX did not want to repair. They immediately sent over charges to a collection agency called Hunter Warfield in XX/XX/2020. XXXX XXXX has my phone number as well as my husbands and NEVER NOT ONCE attempted to reach out to us to regarding any balance owed. They neglected that apartment as we stated to them several times it needed repair. They had mold in the bathtub that they simply scraped away and glued over which came back a few months later which prompted me to move out. The place was XXXX infested and this was told to them and they never did anything about it. The doors were falling off the hinges and the bathroom floor was coming apart. All of which were disclosed to XXXX XXXX prior to moving out. They never came to fix the problems. Now theyre charging us for damages. Again, XXXX XXXX never contacted us about this balance. It was immediately sent to Hunter Warfield. In the end of XX/XX/2020, Hunter Warfield sent a letter to my new address with the balance owed. The letter just specified for me to pay what is owed. It did not specify a specific time frame to pay, just the amount. My husband and I started receiving harassment phone calls between XXXX and XXXX demanding that we pay a little over {$1000.00} immediately due to damages, rent owed, and furniture removal. I was told if I dont, they would damage my credit for non payment. This was almost 2 months after moving out. They never gave me a fair chance to settle the debt. I finally spoke to one gentleman by the name of XXXX who told me to pay at least {$820.00}. They did not specify when that needed to be paid. They just told me to pay right away. They told me I can even XXXX XXXX the money to them. When I tried to do that, XXXX told me it could be a scam and I shouldnt do it until I know for sure that its not. I asked for proof of the balance owed, they sent an XXXX spreadsheet, not even an official document from XXXX XXXX. This was sent by XXXX XXXX, whom I also emailed back and forth to communicate my struggles with the balance. I made an arrangement to try to pay at least half of the balance of {$820.00}, which I did in XXXX. The harassment calls continue from XX/XX/2020 all the way until this very day, XX/XX/2020. I get calls from them at least 5 times a day, both my husband and I. Even though Ive expressed to them several times I am trying to figure out how to pay the remaining balance because Ive been out of work due to an injury and COVID. Whenever I explained this to someone, they raised their voice at me and told me that was not their problem and I shouldve paid the bill as soon as they sent it to me and since I didnt, its going on my credit to damage it. They hang up on me every time I try to discuss with them and resolve this. Ive asked to speak with a supervisor and they refuse to connect me to one each time. They claim all the supervisors are in a meeting, no matter what time it is. Even I tried calling a few times to see if I get a supervisor and they all claim the same thing, the supervisors are in a meeting or are unavailable. My last phone call back to them after they called me a few times was today which resulted in me being hung up on. Long story short, after all these months, theyre telling me Ill have to pay more than {$820.00}. I already paid {$410.00} in XXXX and {$200.00} in XXXX. All thats left is {$200.00} but theyre telling me I need to pay more if the {$200.00} paid by XX/XX/2020. Everyone falls on hard times and that certainly happened to me and I communicated that to them over and over. It happened to a lot of people during COVID so for them to continue to harass me even though they know my situation, has made me nervous to even pay the rest thats owed! How can I confidently pay a balance thats owed when Im basically having a XXXX put to my head everyday to pay it!? They wont even give me a chance considering everything Ive been going through and everything they put me through! FROM THE VERY BEGINNING. They sent me one letter and proceeded to call me 5 times a day for the past 4 months even though I paid most of the {$820.00} we agreed on! I cant even sleep at a decent time because usually that 5th call they make is around XXXX! Who does that!? I hope someone does reach out to me to make sure this companys ways of practice does not go unnoticed!
|
| Consumer Consent Provided |
Consent provided
|
|
|
2353152
|
2017-02-21
|
Improper contact or sharing of info
|
Debt collection
|
|
| Issue |
Improper contact or sharing of info
|
| Timely |
Yes
|
| Company |
HW Holding, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Contacted me after I asked not to
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2017-02-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2017-02-24
|
| Company Public Response |
Company believes the complaint is the result of a misunderstanding
|
| Complaint What Happened |
Hunter Warfield in XXXX XXXX has bought a rental contract from my old landlord. They harassing calls and reporting to all the credit bureaus monthly adding XXXX a day. I called them first to see who they were. I gave them my information and they told me that they will destroy my credit. I was let out of the lease because of a cr accident and unable to get a handicap accessible unit. And on XXXX I could no longer afford to live there. I left my security deposit because I was unable to do the mandatory cleaning that every apartment should do. The also said I filled the dumpster. All my furniture was taken with me. Damage to rugs. They were over five years old when I moved in. They are up to XXXX. In damage. And I had a walk through when I handed my keys in. Hunter Warfield has sent me letters to settle for half since it was a joint account. One man on the phone told me to hold a sign for money on the corner or make a relative pay it. Because of this I am unable to get a apartment I have to rent a room. They are destroying my life. They call twice a week. I should of had a day in court by the original creditor XXXX XXXX XXXX XXXX XXXX . Please help me, I do n't know where to turn.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2286409
|
2017-01-13
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
HW Holding, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
I do not know
|
| Date Received |
2017-01-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2017-01-17
|
| Company Public Response |
Company believes the complaint is the result of a misunderstanding
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3402086
|
2019-10-10
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
HW Holding, Inc
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Account status incorrect
|
| Sub Product |
Credit reporting
|
| Date Received |
2019-10-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-10-10
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
I was contacted by Hunter Warfield Inc. about a non existent debt. I requested validation of the alleged debt in accordance with 15 USC section 1692g of the FDCPA. What they sent me was not a validation of the debt. I had previously disputed the debt. On XX/XX/XXXX I sent a certified letter disputing the validity of the information they forwarded to me to validate the debt. They did not respond and proceeded to send a derogatory report to the credit bureau. Hunter Warfield, as a debt collector works on contingency as such they are attempting to strong arm me to pay money I don't owe.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5883966
|
2022-08-16
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
HW Holding, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2022-08-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-08-16
|
| Complaint What Happened |
Hunter Warfield calls me at XXXX several times a day every day from XXXX. They ask for me then transfer me to someone who threatens me about delinquent debt. They refuse to stop calling me. They refuse to provide proof of debt. Instead they just keep harassing me.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2730736
|
2017-11-16
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
HW Holding, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2017-11-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-11-16
|
| Company Public Response |
Company believes complaint represents an opportunity for improvement to better serve consumers
|
| Consumer Consent Provided |
Consent not provided
|
|
|
2755338
|
2017-12-14
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
HW Holding, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Other debt
|
| Date Received |
2017-12-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-12-14
|
| Company Public Response |
Company believes complaint represents an opportunity for improvement to better serve consumers
|
| Consumer Consent Provided |
Consent not provided
|
|
|
1516879
|
2015-08-13
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
HW Holding, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Indicated committed crime not paying
|
| Sub Product |
Mortgage
|
| Date Received |
2015-08-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2015-08-17
|
| Company Public Response |
Company believes the complaint is the result of a misunderstanding
|
| Complaint What Happened |
Was curious to check my credit score online only to find out I owe {$320.00} which I was not aware of from a previous complex I used to rent an apartment from. Being a seasonal employer was there for XXXX months & paid my rent till I moved out & left for XXXX in XXXX 2013. Never got an email nor phone call stating I owe them money & I shared my apt with another person.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5898467
|
2022-08-19
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
HW Holding, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Other debt
|
| Date Received |
2022-08-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-08-19
|
| Complaint What Happened |
I had a lease with XXXX XXXX XXXX. I learned that the building had been water damaged and broke the lease. I subsequently filed a lawsuit to get back my security deposit, at the time the case was adjudicated, XXXX XXXX had made claims of money owed to them. They raised this in court on both hearing days. Ultimately, the case was decided as follows on XX/XX/2022 : The Court Finds in Favor of the Defendant The Defendant does not owe money to the plaintiff on the plaintiff 's claim No money is owed on this claim The defendants had 30 days to appeal the decision. The defendants did not appeal the decision and the decision was not appealed. About two weeks after the decision became final, the defendants contacted a debt collector to pursue collection of the debt they had sought in court. This time, as " XXXX XXXX XXXX '' which is another entity within the XXXX XXXX XXXX structure and is thus in privity with XXXX XXXX and thus res judicata and claim preclusion apply.
The case was over the lease, a contract matter. All issues under the lease -- both plaintiff and defendant ( the debt they are trying to collect ) were fully mature before the first hearing on XX/XX/2022. The issue at stake was breach of contract thus both the claim and the issue have been decided.
|
| Consumer Consent Provided |
Consent provided
|
|
|
11682509
|
2025-01-22
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
HW Holding, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
Rental debt
|
| Date Received |
2025-01-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-22
|
| Consumer Consent Provided |
Consent not provided
|
|
